Offender status alert Notification Service

VINE (Victim Information and Notification Everyday) is America’s number one victim notification network that empowers victims and concerned citizens with timely and reliable information regarding offenders. VINE lets you track the custody status of offenders in participating county jails. You can find out the custody status of an offender and register to be notified by phone, email, TTY, and text message if the custody status of an offender changes. 

Registration

If registering a phone number, you will be asked to created a four digit personal identification number (PIN) that will be used to confirm that the call was received. Make sure your PIN is easy to remember.

Notification

You will be notified about the following events:

• Release
• Transfer
• Escape
• Death

When VINE calls, listen to the message, then enter your PIN followed by the pound (#) key when asked. Entering the PIN lets VINE know that you received the call and will stop the service from calling you again.

Important

• DO NOT rely solely on VINE for your safety. If you feel that you may be at risk, take precautions as if the offender has already been released. If you feel you are in danger, call 911 immediately

• Since VINE calls automatically when an offender’s custody status changes, you might get a call from VINE in the middle of the night.

• If you do not answer a notification call, VINE will leave a message. If there is no answer, VINE will continue calling back until you enter your PIN or until up to 48 hours have passed.

• Do not register a phone number that rings to a switchboard.

• You can register multiple phone numbers and e-mail addresses for notifications.

• If you forget your PIN, call the toll-free number and press zero. You will be transferred to an operator who can help you reset your PIN or cancel the notification you receive.